Sobre mim:
I am a bilingual professional (Portuguese and English) with a BSc in Social Communication with an emphasis in Radio and TV, Post-Graduate Diploma in Science of Applied Digital Media at Griffith College Dublin with overall 10 years’ experience in Customer Service, Project Coordination, customer relationship, 2D / 3D animation and TV & Radio Advertising Production. I have successfully coordinated projects for major clients including BBC, Dell, Jaguar and Land Rover, Microsoft, Ruffles, American Express, Nokia, Skype, Ford, P&G and Novartis.
Resumo da experiência profissional:
Career Highlights
- Strong experience with audio/video/animation/online content production and review
- Collaborated across teams to ensure client needs are met and projects stay within scope, budget, timeline, quality, and other Key Performance Indicators (KPIs)
- Proven experience in implementing processes to ensure the quality of delivery for cross-channel projects
- Action-orientated, flexible problem-solver with extensive experience in assisting/solving customer problems, answering customers queries face to face, over the phone, and by email; Ability to empathize with and prioritize customer needs
- Strong experience with audio/video/animation/online content production and review
- Collaborated across teams to ensure client needs are met and projects stay within scope, budget, timeline, quality, and other Key Performance Indicators (KPIs)
- Proven experience in implementing processes to ensure the quality of delivery for cross-channel projects
- Action-orientated, flexible problem-solver with extensive experience in assisting/solving customer problems, answering customers queries face to face, over the phone, and by email; Ability to empathize with and prioritize customer needs
Habilidades:
- Animação 3D
- Artigos
- Bilíngue
- Boa Escrita
- Comunicação Externa
- Coordenação
- Edição de Textos
- Espanhol
- Inglês Fluente
- Revisão De Inglês
Áreas de interesse:
- Redação
- Edição & Revisão
- Roteiro
- Inglês
- Outra - Escrita
