Sobre mim:
With over 10 years of completed projects, I am a proven expert in business process automation and streamlining workflows using powerful no-code platforms like Zapier and Make.com. I specialize in creating seamless, data-driven solutions that save time, reduce complexity, and drive growth for businesses.
As a customer success specialist with full-stack web development capabilities, I have deep experience in optimizing B2B processes, leveraging AI, and ensuring data security. I am known for turning complex challenges into straightforward solutions.
Core Competencies:
- Automation: Workflow automation and API integrations using Zapier, JotForm, Bubble, etc.
- E-commerce & Web Hosting: WordPress, WooCommerce, Shopify, cPanel, PHP, SQL
- AI & NLP: Development of AI chatbots and natural language processing applications
- Project Management: Experience with ClickUp and Asana for task management and team collaboration
- Security: Best practices in securing web and data environments
I am only available for a limited number of new contracts. If you're looking for expert support in process automation, now is the time to reach out before my availability is filled. Let’s discuss how I can make a real impact on your business!
As a customer success specialist with full-stack web development capabilities, I have deep experience in optimizing B2B processes, leveraging AI, and ensuring data security. I am known for turning complex challenges into straightforward solutions.
Core Competencies:
- Automation: Workflow automation and API integrations using Zapier, JotForm, Bubble, etc.
- E-commerce & Web Hosting: WordPress, WooCommerce, Shopify, cPanel, PHP, SQL
- AI & NLP: Development of AI chatbots and natural language processing applications
- Project Management: Experience with ClickUp and Asana for task management and team collaboration
- Security: Best practices in securing web and data environments
I am only available for a limited number of new contracts. If you're looking for expert support in process automation, now is the time to reach out before my availability is filled. Let’s discuss how I can make a real impact on your business!
Resumo da experiência profissional:
Business Process Automation Developer | Freelance
January 2023 - Present
Sales Development Representative | EvaCodes
August 2022 - December 2022
Sales Development for Web3 Agency.
Websites Customer Success Specialist | Hostinger
May 2022 - August 2022
Customer Success Specialist for 24/7 team, website troubleshooting for web hosting clients:
WordPress, Joomla, and other CMS support, billing, system administration.
Operations Manager | Phronesis Support Ltda.
January 2021 - January 2022
Management of a freelance work agency with up to 5 members.
Web Developer / Technical Support | JotForm
August 2018 - January 2019
Customer Service & Billing for JotForm clients:
Smart Forms Conditionals, Form Calculations, Email Forwarding, API Integrations.
Technical Support & Sales Agent | SITE123
December 2017 - December 2021
Customer Success Specialist for 24/7 team.
Focus on clients' business goals and sales pipelines.
Active support with bug reporting, website monitoring, DNS setup, etc.
IT Technician | Juiz de Fora's City Hall, Minas Gerais, Brazil
September 2014 - February 2015
Administrative tasks, software/hardware maintenance and reports for local city hall.
360 hours of work for associate's degree professional activities.
January 2023 - Present
Sales Development Representative | EvaCodes
August 2022 - December 2022
Sales Development for Web3 Agency.
Websites Customer Success Specialist | Hostinger
May 2022 - August 2022
Customer Success Specialist for 24/7 team, website troubleshooting for web hosting clients:
WordPress, Joomla, and other CMS support, billing, system administration.
Operations Manager | Phronesis Support Ltda.
January 2021 - January 2022
Management of a freelance work agency with up to 5 members.
Web Developer / Technical Support | JotForm
August 2018 - January 2019
Customer Service & Billing for JotForm clients:
Smart Forms Conditionals, Form Calculations, Email Forwarding, API Integrations.
Technical Support & Sales Agent | SITE123
December 2017 - December 2021
Customer Success Specialist for 24/7 team.
Focus on clients' business goals and sales pipelines.
Active support with bug reporting, website monitoring, DNS setup, etc.
IT Technician | Juiz de Fora's City Hall, Minas Gerais, Brazil
September 2014 - February 2015
Administrative tasks, software/hardware maintenance and reports for local city hall.
360 hours of work for associate's degree professional activities.
Habilidades:
- CSS
- HTML5
- Javascript
- MySQL
- Python
Áreas de interesse:
- Banco de Dados
- Desenvolvimento Mobile
- Desenvolvimento Web
- Teste de Software
- Outra - Web, Mobile & Software
