Sobre mim:
Hello! I'm Diane Santos, a professional with a background in Chemistry, ongoing studies in Systems Analysis and Development, and hands-on experience in technical support, chatbot development, and data analysis projects.
I have experience working with Python, Pandas, Excel, data cleaning, exploratory data analysis, technical documentation, and customer support.
My professional background also includes chatbot development using Blip Builder, troubleshooting technical issues, organizing support tickets, and assisting users with digital platforms.
I'm currently improving my English communication skills. Although I'm still developing my spoken fluency, I have a good understanding of technical English and can confidently handle written communication, documentation, instructions, research, and text-based tasks.
I'm detail-oriented, responsible, self-motivated, and always willing to learn new tools and technologies.
I'm looking forward to collaborating with international clients and delivering reliable, high-quality work.
I have experience working with Python, Pandas, Excel, data cleaning, exploratory data analysis, technical documentation, and customer support.
My professional background also includes chatbot development using Blip Builder, troubleshooting technical issues, organizing support tickets, and assisting users with digital platforms.
I'm currently improving my English communication skills. Although I'm still developing my spoken fluency, I have a good understanding of technical English and can confidently handle written communication, documentation, instructions, research, and text-based tasks.
I'm detail-oriented, responsible, self-motivated, and always willing to learn new tools and technologies.
I'm looking forward to collaborating with international clients and delivering reliable, high-quality work.
Resumo da experiência profissional:
Tenho experiência prática no desenvolvimento e manutenção de chatbots na plataforma Blip, aplicando boas práticas de programação e metodologias ágeis. Também atuei em controle de qualidade e atendimento ao cliente, desenvolvendo habilidades em comunicação e resolução de problemas. Atualmente, estou me especializando em Data Science pelo curso Oracle Next Education (ONE) e busco constantemente me aprimorar para entregar soluções cada vez mais eficientes.
Habilidades:
- Python
- All-Source Analysis
- Big Data
Áreas de interesse:
- Banco de Dados
- Outra - Web, Mobile & Software
- Análise de Dados & Estatística
- Suporte Técnico
- Criação & Integração com IA
