Sobre mim:
I am a dedicated and reliable Customer Support and Sales professional with strong communication and problem-solving skills. I have experience working directly with customers, providing high-quality service, resolving issues, and building positive relationships that improve customer satisfaction and retention.
I am fluent in English and French and comfortable communicating with international clients via email, chat, and calls. Customer experience is one of my main strengths, and I always focus on clear communication, empathy, and efficiency.
I am organized, detail-oriented, proactive, and committed to delivering excellent results. I can adapt quickly, follow instructions, and work independently or as part of a team.
Skills and services:
Customer Support (Email, Chat, Call Handling)
B2B and B2C Sales Support
Customer Experience & Relationship Management
English and French Communication (Fluent)
Virtual Assistant Tasks
Administrative and Back-office Support
Problem Solving and Conflict Resolution
CRM and Customer Data Handling
I am fluent in English and French and comfortable communicating with international clients via email, chat, and calls. Customer experience is one of my main strengths, and I always focus on clear communication, empathy, and efficiency.
I am organized, detail-oriented, proactive, and committed to delivering excellent results. I can adapt quickly, follow instructions, and work independently or as part of a team.
Skills and services:
Customer Support (Email, Chat, Call Handling)
B2B and B2C Sales Support
Customer Experience & Relationship Management
English and French Communication (Fluent)
Virtual Assistant Tasks
Administrative and Back-office Support
Problem Solving and Conflict Resolution
CRM and Customer Data Handling
Resumo da experiência profissional:
Experienced professional with a strong background in customer service, administrative support, and payroll/financial processes. Skilled in handling customer inquiries, resolving issues, and ensuring a positive customer experience through clear communication and efficient problem-solving.
Proven ability to work with detailed documents, analyze payroll and financial statements, and communicate complex information clearly. Highly organized, detail-oriented, and proactive, with strong interpersonal and communication skills.
Proven ability to work with detailed documents, analyze payroll and financial statements, and communicate complex information clearly. Highly organized, detail-oriented, and proactive, with strong interpersonal and communication skills.
Habilidades:
- Atendimento ao Cliente
Áreas de interesse:
- Design Gráfico
- Inglês
- Francês
